RETURN & EXCHANGE POLICY — SPIAGGIA & SOLE

At SPIAGGIA & SOLE, we want every purchase to feel right. That's why we offer an exchange policy designed to be simple, fair, and hassle-free for our customers.

What can be exchanged? Products may be exchanged by size within 30 calendar days from the original purchase date, subject to approval by our team. To qualify, the item must be in perfect condition — unworn, in its original packaging, and with all tags and barcodes intact. A maximum of two exchanges per item is allowed, always calculated from the original order date. Exchanges are processed for the same product reference only. If you prefer a different style, we will issue a SPIAGGIA & SOLE gift card for the full purchase value. Used items are only eligible for exchange when the issue falls under our Product Guarantee.

Who covers shipping? This depends on the reason for the exchange. If you purchased the wrong size by mistake, you will be responsible for the return shipping cost, and SPIAGGIA & SOLE will fully cover the cost of sending the replacement item back to you. Please note that only one (1) item per order is eligible for return under this circumstance. For all other cases — manufacturing defects or issues covered under our Product Guarantee — SPIAGGIA & SOLE assumes all shipping costs in both directions.

How to request an exchange? Simply write to us at customercare@spiaggiasole.com and our team will take care of your case, guiding you through the process and providing the return address. Once we receive and inspect the item, we will ship your replacement without delay.

For gift exchanges, please have the original buyer's order number, email address, or phone number on hand. All exchanges are subject to product availability.

Warm regards, SPIAGGIA & SOLE.